Office of Transit & Destination Support
Arrival presentation, anomaly resolution, discharge confirmation
A transit movement goes through multiple touchpoints: office of departure, every border (office of transit), and the office of destination. Each one can trigger an anomaly — wrong seal number, missing presentation, mismatched commodity, late arrival. Unresolved anomalies block discharge and tie up your guarantee.
We monitor every active movement, respond to anomalies in real time, and present at the office of destination on the receiver's behalf when needed — including out-of-hours and weekends.
How It Works
- 1Track each MRN through every office of transit notification
- 2Respond to anomalies (seal mismatch, late arrival, presentation issues) within minutes
- 3Present at the office of destination — physically or via authorised consignee status
- 4Confirm discharge in NCTS and release the guarantee amount